Shipping & Returns
Fused uses Canada Post for all shipping, costs will automatically be calculated when you check out and complete your transaction. All in-stock items will ship in 2-3 business days once your transaction is completed. If you wish to purchase an item that requires a rush delivery, please contact us via email email@example.com and we will do our best to get your purchased item shipped on the same day of transaction.
Orders with destinations within Canada will be delivered by Canada Post and insured up to $100 and tracked.
$5 per item
$2.00 each additional item
Continental United States:
Orders with US destinations will be delivered by Canada Post and insured up to $100 and tracked.
$10 per item
$3.50 each additional item
Puerto Rico, Hawaii and Alaska may be subject to extra charges if applicable.
$20. shipping cost for orders
$30. shipping cost for orders over 10lbs
Once your order is processed you will receive an email notifying you that your order will be shipped within 2-3 business days with the exception of any unforeseen complications or issues. Our site offers you the choice to ship to your own address or to an alternate mailing address.
Customs and Duty
International orders are often subject to local taxes, importation duties and brokerage fees not included in our prices and shipping. Please be informed of potential added costs due to locally applied and enforced governmental regulation and/or fees.
We'd like to hear from you!
If you should have any questions, comments or suggestions, don't hesitate to contact us.
Easy Returns & Exchanges
In order to return or exchange goods you must contact us within 48 hours of receiving your order and once authorized, must ship said item(s) back to us within 10 days. Anything postmarked after 10 days will be charged a restocking fee of 15%.
Customers assume all responsibility of costs associated with returning items, all returns must be fully insured. We can not accept responsibility for reimbursement or compensation for lost packages.
All returns must be received in original condition.
Returned goods may be exchanged for another item or redeemed for Store Credit equal to the amount of said goods. Refunds are not offered at this time, except in the case of damaged or defective goods. Sale or discounted merchandise are final sale.
Please return all items to:
3267 Wicklow St. Victoria B.C. V8X 1E1, CANADA